Frequently asked questions

 

I’m not a library member. Can I use the Digital Library?
You will need to become a Shoalhaven Libraries member to access the Digital Library. If you are a resident of the Shoalhaven you can click here to join online now.   

What is my PIN?
Your library PIN is automatically set when you join the library. By default it’s your birthday in numerical format. (For example, if you were born on 1st February 1980, your PIN would be 01021980) To keep your account secure, we recommend that you log into your account and change your default PIN. 

Are all subscriptions available on my home computer or mobile device?
No. The following resources are only available on the public computers in Shoalhaven Libraries branches:
- Ancestry
- FindMyPast    

Need more help?
If you have visited our resource tutorials on Niche Academy and are still having trouble using our Digital Library, contact your local library branch.